INTRODUCTION
The publisher of the www.hellovalencia.es page is SOUL COMUNICACIÓN, S.L. (hereinafter, “SOUL COMUNICACIÓN”)
SOUL COMUNICACIÓN, in compliance with article 22 of Law 34/2002, of July 11, on information society services and electronic commerce, provides Users with information regarding cookies, what cookies are, what types of cookies are installed on the computer (hereinafter “computer”) of the User when he or she visits our site, and what is the purpose of using cookies.
WHAT ARE COOKIES?
A “cookie” is an element of data that a website can send to your browser and that may be stored on your system.
A cookie is a small text file that an online service provider, in this case www.hellovalencia.es, installs on the computer of people who visit its website. Cookies can collect information about the habits of visitors regarding the use of said website by recording the activities of their computer in relation to said site, for example, when they make purchases.
The cookies used are primarily to optimize the operation of the website. Cookies generated when a User only visits our site do not allow us to personally identify them.
TYPES OF COOKIES
The information we provide below will help you understand the different types of cookies:
According to the period of time they remain activated
Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none are recorded on the User’s computer. The information obtained through these cookies is used to analyze traffic patterns on the website. For example, they allow us to track the use of our sites during a single browsing session and help us use our site more efficiently.
Persistent cookies: These are stored on the User’s computer during a browsing session and remain on the computer at the end of the browsing session. Persistent cookies remain active for defined periods that can range from several minutes to years.
Depending on the entity that manages them
Own cookies: These are sent to the User’s computer from a computer or domain managed by the publisher itself and from which the service requested by the User is provided. They may include cookies such as session cookies and persistent cookies. We use first-party cookies to track movements made from the User’s computer or other device when consulting our site, for example, for marketing and analysis purposes.
Third-party cookies: These are sent to the user’s computer from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies, such as those used on social networks, or by external content add-ons such as Google Maps.
LIST AND DESCRIPTION OF COOKIES USED ON OUR WEBSITE
Below is more detailed information about the cookies that are installed on the User’s computer when visiting www.hellovalencia.es.
| Cookie managed by: | Cookie Name | Description of purpose | More information | Management (third parties/own) | Expiration type (session/permanent) |
|---|---|---|---|---|---|
| laguiadevalenciahello.com | cookiescriptaccept | Technical. Manages the user’s consent to the use of cookies on the website, in order to remember those users who have accepted them and those who have not. no, so that the first ones are not shown the warning message | https://laguiadevalenciahello.com/cookie-policy/ | Own | Permanent (1 month) |
| Google Analytics | _ga | Analytics. They enable the unique visit control function. The first time a user enters the website, through a browser, this cookie will be installed. When this user enters our page again with the same browser, the cookie will consider that it is the same user. Only in the case of If the user changes browser, Google Analytics will consider it as another user. | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es&csw=1 | Third Parties | 2 years |
| Google Analytics | _gat | Analytics. Used to differentiate between different tracking objects created in the session. The cookie is created when loading the javascript library and there is no previous version of the _gat cookie. The cookie is updated each time you send data to Google Analytics. | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es&csw=1 | Third Parties | 10 minutes |
The application we use to obtain browsing information and to measure and analyse the use our users make of our website is:
Google Analytics: www.google.com/analytics/
This application has been developed by Google, which provides us with the service of measuring and analysing the audience of our web pages. Google may also use this data to improve its own services and to offer services to other companies. You can learn about these other uses from the link indicated above or at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage/
This tool generates the Analytical Cookies indicated above. To do this, Google Analytics generates an anonymous user ID, which is used to count the number of visits by the user to the website. It also records the first and last time the user visited the website. At the same time, at the end of the browsing session, it calculates the data related to it.
HOW CAN COOKIES BE DISABLED?
The User can block/disable the installation of cookies on his/her computer by modifying the browser settings, for which he/she must follow the instructions provided by the provider of the Internet browser or any other device. However, the User must bear in mind that this blocking can greatly limit the degree of satisfaction of visits to www.laguiadevalenciahello.com and may even prevent him/her from using our sites. It is usually possible to stop accepting browser Cookies, or to stop accepting Cookies from a particular Service.
Users can freely decide to manage the use of cookies (enable/disable). They can control and modify the cookie settings in their web browser.
If you block cookies, some features of the website will be disabled.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, you can visit https://support.microsoft.com/gp/cookies or www.aboutcookies.org
Here are instructions for setting cookies on major browsers:
- Chrome: Settings -> Show advanced settings -> Privacy -> Content settings. For more information, you can consult Google support or the browser’s Help.
- Firefox: Tools -> Options -> Privacy -> History -> Custom settings. For more information, you can consult Mozilla support or the browser’s Help.
- Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser’s Help.
- Safari: Preferences -> Security. For more information, you can consult Apple support or the browser’s Help.
ANY QUESTIONS?
If the User has any questions, he/she should not hesitate to contact us in writing at the following address:
C/ Anadarella, 2 Bloq.3-3º Pta 2 – 46950 XIRIVELLA or via the following email address: info@hellovalencia.es.
